Unclaimed
Hotels Com
610K
CLAIMED LOSSES
2.9K
TOTAL REVIEWS
180K
PAGE VIEWS
25
ISSUES RESOLVED
Hotels Com Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy car was damaged by valet parking
My car was damaged by valet parking Ive try resolving the issue with Hotels.com and Hilton and Im not been contacted Im trying to be patient I am very disappointed with how You guys are handling this situation
1 comment
Featured
ID
Location
Daytona Beach, Florida
Preferred solution
My car fixed
Error in booking
I called to help as I booked a hotel on the wrong date, the rep was patient and kind in creating my request for a refund.
ID
Location
Vancouver, British Columbia
Horrendous Hotel
This was the worst hotel Ive ever stayed in or seen in my life! It was suppposed to be our honeymoon and we literally turned around and left! The smell when you walk in the door is enough to make you want to leave alone, but then it gets worse as you go to your room! Filthy needs knocked down and rebuilt! I will pray for this place!
User's recommendation: Do not stay here!!
ID
Location
Bluffton, South Carolina
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerManagement refuse to change date
February 23 I rented a hotel from Hotels.com to stay at the Hilton Rome Hotel. Three days after purchase I realized I booked the wrong date. I spoke to hotels.com and they found the same room and the available date. All that was needed was an ok from management....
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ID
Pros
- Hotel is on airport property and free shuttle
Cons
- Uncaring management
Loss
$425
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
Forget all about it. You cannot prove anything without evidence.
VIdeo ? Eyewitness ? No ? Forget l about it.
It's happened to me too. It is more than possible someone else with another vehicle struck the car.
Maybe it was the valet. Without evidence, you're done for.